We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites, mobile applications, and other technology platforms, including using the W3C WAI Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success criteria. Although we are proud of the efforts that we have completed and that are in-progress, we view accessibility as an ongoing effort. If you need assistance accessing or have any other concerns about the accessibility of our websites and mobile applications, please contact one of our representatives at email@example.com or (508) 247-7828 and we will work with you to provide the information you need.
There are actions you can take to adjust your web browser to make your web experience more accessible. If you are blind or can’t see very well, have trouble seeing web pages, the
US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience. Use your computer to read web pages out loud. Use the keyboard to navigate screensIncrease text size. Magnify your screen. Change background and text colors. Make your mouse pointer more visible. We have also coordinated with User/way to assist users these items above
If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
If you are deaf or hard of hearing, there are several accessibility features available to you.
A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Howard Hanna is working on adding transcripts to all scripted video and audio content.
A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most video content includes captions. Learn how to turn captioning on and off in YouTube.
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.